An updated version of Shake is now available in the App Store. This update resolves the login/registration issues some users have recently experienced.
Click here to download the latest version of Shake from your mobile device. After you download the latest version, please let us know if you have any additional feedback or questions. Send us a note at firstname.lastname@example.org.
Thank you so much for your patience and understanding. We’re sincerely sorry for any inconvenience this may have caused, and we hope you enjoy the latest Shake update!
Thank you again!
We’ve been made aware that a subset of new Shake may have experienced an issue logging in to the app. If you registered and were not able to access the app, all of us here at Shake sincerely apologize. We are rapidly applying a fix, and an update will be available in the App Store as soon as it makes its way through the Apple approval process.
Even though you may not have received notice of a successful registration, rest assured that your account has in fact been registered. You should be able to log in using the account credentials you entered. All you have to do is completely close out of Shake, relaunch the app, and Shake will launch with your created account as normal. You do not need to reinstall the app, just restart it.
If this doesn’t work, or you have any questions or feedback, please let us know. We can be reached at email@example.com.
If you reported this bug, thank you for letting us know. We are sincerely sorry and hope you enjoy your Shake experience from here on out!
CEO and Founder, Shake